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MITEL Remote Support
 MITEL
Remote Support provides your technical
support personnel with all the tools needed
to manage a queue of online requests,
including monitoring and accessing remote
PCs for highly efficient technical support,
sales presentations, training and more.
Remote support tools are seamlessly
integrated with desktop and application
sharing, co-browsing, keyboard and voice
chat, and multipoint videoconferencing,
enabling support staff to guide remote users
step-by-step, and respond instantly to their
questions and feedback.
Product Key Features
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Effective Remote Support: Take
control of remote desktops and
applications to simplify
training events, sales
presentations, or technical
issues. |
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Rich Communications: Integrated
audio, text messaging and
videoconferencing simplify
interactions and accelerate
learning. |
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Application and Desktop Sharing:
Don’t just tell them how to do
it—show them! You can also
highlight fields and annotate
screens to draw attention to
important items. |
Demo of Remote Support
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