On-Site Service
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At TDS, Inc. our top
priority is providing clients with the best
service possible. Our experienced
professionals will keep your company at the
peak of the technology curve, streamline
your workflow, and consolidate and maintain
your valuable infrastructure. We have the
resources to serve all of your IT needs.
Your satisfaction is guaranteed.
Our Comprehensive On-Site Service Plan
includes the following . . .
Priority technical support
As a service plan customer, all of your
calls receive our highest priority. Our
Comprehensive Service Plan guarantees our
response within a specific time frame, based
on the urgency of your request (Urgent,
High, Medium, Low). Be assured that we're
there when you need us.
Network management and support
Catch problems early with our network
management and support services. We
proactively manage and monitor your network,
which includes watching for red flags and
taking action, often before the problem
affects your business. From our
state-of-the-art Network Operations Center
(NOC), located in Cartersville, Georgia, we
monitor the availability, performance and
security of your network using
next-generation operations management tools.
Having this peace of mind frees you to focus
on your business, and not the supporting
technology.
Preventive maintenance
These are the essential preventive
maintenance tasks that are most important to
ensure reliability and uptime for your
computers and network. Avoid problems with
convenient preventive maintenance computer
services, including backups, security,
anti-virus, service packs and more. We'll
handle the details, so you can get back to
business.
Data backup
Your data backup system needs to be
monitored and tested. The time to do this is
before you need to use the backups. We can
monitor and test your data backups on a
regular basis to ensure business continuity
and free your staff for more important work.
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