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 On-Site Service

At TDS, Inc. our top priority is providing clients with the best service possible. Our experienced professionals will keep your company at the peak of the technology curve, streamline your workflow, and consolidate and maintain your valuable infrastructure. We have the resources to serve all of your IT needs. Your satisfaction is guaranteed.


Our Comprehensive On-Site Service Plan includes the following . . .


Priority technical support
As a service plan customer, all of your calls receive our highest priority. Our Comprehensive Service Plan guarantees our response within a specific time frame, based on the urgency of your request (Urgent, High, Medium, Low). Be assured that we're there when you need us.


Network management and support
Catch problems early with our network management and support services. We proactively manage and monitor your network, which includes watching for red flags and taking action, often before the problem affects your business. From our state-of-the-art Network Operations Center (NOC), located in Cartersville, Georgia, we monitor the availability, performance and security of your network using next-generation operations management tools. Having this peace of mind frees you to focus on your business, and not the supporting technology.


Preventive maintenance
These are the essential preventive maintenance tasks that are most important to ensure reliability and uptime for your computers and network. Avoid problems with convenient preventive maintenance computer services, including backups, security, anti-virus, service packs and more. We'll handle the details, so you can get back to business.


Data backup
Your data backup system needs to be monitored and tested. The time to do this is before you need to use the backups. We can monitor and test your data backups on a regular basis to ensure business continuity and free your staff for more important work.